Customer Service Representative (m/f/d)
03.09.2024
Penumbra Europe GmbH
Berlin
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03.09.2024, Penumbra Europe GmbH
Berlin
Customer Service Representative (m/f/d)
Aufgaben:
Drive excellence: Manage and process direct orders, travel stock usage, and consignment, ensuring smooth operations across Europe.
Be the go-to expert: Handle inquiries from customers and colleagues, providing top-notch service and support.
Problem-solve like a pro: Process returns and provide clear advice and information to customers and colleagues alike.
Collaborate and grow: Support various teams with data, insights, and administrative assistance, and take an active role in exciting projects.
Qualifikationen:
A background in commercial training or a relevant Bachelor's degree, or equivalent experience.
Several years of experience in an office setting; a customer service background is a huge plus!
Proficiency in basic computer tools (Outlook, Excel) and ideally some experience with ERP systems (SAP is a big bonus).
Excellent command of English; additional language skills (especially German) are a plus.
A detail-oriented, organized, and proactive approach to your work.
A love for teamwork and a passion for working with colleagues from diverse backgrounds.
As we require very good English skills and the process will involve English-speaking colleagues, we are looking forward to receiving your CV in English .
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